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Process Oriented Conflict Facilitation
Experience with Conflict Facilitation
Post-War Reconciliation and Rebuilding in Croatia

"Building Sustainable Community In The Aftermath Of The War"
A project organized by Udruga MI
Funded in part by the United Nations High Commission for Refugees (UNHCR)
Facilitated by Lane Arye, Ph.D. and Arlene Audergon, Ph.D.

INTRODUCTION

The wars that followed the breakup of Yugoslavia had a devastating effect on Croatia. Communities that had lived happily together in peace were ripped apart. People fled, were killed, or were forced from their homes. Their houses were burned, or occupied by members of other ethnic groups who had lost their own homes. Now that the wars are over, the task of rebuilding the country is daunting.

 



Transforming conflict into community


In addition to the enormous economic and social problems, many communities are still divided along ethnic lines. People who had fled or been driven away are allowed to return. But painful memories, mistrust, and a desire for justice (or even retribution) make living together more difficult. It is important to build communities where tensions can be aired and processed, where communication builds trust, so there can be lasting and meaningful peace.

The project, "Building Sustainable Community In The Aftermath Of The War," addresses this challenge. It combines national forums (facilitated by Process Oriented Conflict Facilitation specialists Lane Arye, Ph.D. and Arlene Audergon, Ph.D.), regional meetings that take place between forums, and a biannual journal.

WHO PARTICIPATES

One of the special things about this project is the diversity of the group that is gathered for each forum by Udruga MI (a local non-governmental organization based in Split, Croatia), with help from UNHCR. The 50 - 80 participants of each four-day forum include mayors, local authorities, lawyers, psychologists, social workers, nurses, doctors, and people in the fields of conflict facilitation, peace-building and human rights advocacy. They work with a wide range of political, social, legal, psychological and economic issues concerning returnees, refugees and displaced people. The participants represent governmental, non-governmental and international organizations as well as local governments. They also represent different ethnicities, nationalities, ages and war-related experiences. Many participants are themselves refugees, returnees or displaced. Participants include Croats, Serbs, Muslims, Montenegrins, Hungarians, Roma, and people of mixed ethnicity.

THE FORUMS

The forums are opportunities for the participants to interact intensely together about the troubles they face in their communities and in their work. These participants, who are dedicated to serving their communities and those in need, are also community members who are naturally deeply impacted by the war and its aftermath. Like their beneficiaries, they may be haunted by memories, dealing in their own ways with the upheaval they have experienced. If they can work out their differences and find ways to live and work together, then they can model a new way for their communities and their country.

Since each forum is so diverse, the group becomes a microcosm of Croatia as a whole. As a result, many of the country's ethnic, political, and social tensions are sparked as the group interacts. This gives the participants a chance to work with these issues directly, rather then talk about them in theory.

Some of the issues that are processed in the forums include: justice, human rights, ethnic intolerance, extremism, violence, trauma, personal and collective accountability and responsibility, war crimes, disinformation, education, minority issues, women's issues, youth issues, property rights, housing problems, economics, differentiating the ethnic nation from the political state, communication between non-governmental organizations and governmental organizations, burnout and hopelessness.

One of the foundations of this project is the idea that, in spite of people's best intentions, conflicts will reappear if they are ignored and avoided. Conversely, creative solutions and true community building can occur when all points of view are represented and have a chance to interact with one another, including those views and feelings which are normally kept out of the discussion or not directly communicated. As a result, the forum not only deals with the complex problems listed above, but also focuses on the participants' own conflicting opinions and emotions about these difficult issues. When this happens, it can at first seem like problems and divisions are getting worse. But this is a natural part of the process of interaction. What results is a togetherness that values differences, a trust that is built on honesty, and a wisdom that emerges from the group's grappling with the tough issues at hand.

Many participants feel that by directly addressing and working through the problems and tensions that arise in the forums, they witness and contribute to the transformation of conflict into community. And these people, who all have positions of responsibility and influence in their organizations and communities, bring these experiences home with them to effect change on a larger level. Thus the ripples of communication and true understanding spread much farther than the walls of the seminar room.

IN THE WORDS OF THE PARTICIPANTS

"I was moved that people with such different opinions could sit together and talk. This almost never happens. And then for some moments we could even share our deepest feelings and open our souls. This gave me hope for the future."

"I am surprised by the intimacy of this community, the honesty and openness. I feel we are all a family. I think now that even the worst problems can be solved."

"I was all the time thinking how these ideas and methods which were modeled so well would be applicable to my work in the field of human rights."

"This is the seed I want to plant into my children. It gives me hope for peace."

©2002 Lane Arye, Ph.D. All rights reserved.

 

Transforming conflict into community Psychotherapy and Politics International